Frequently Asked Questions

How should I store my firewood?

In order to get the best out of your firewood it is vital that you store it in the best possible way. It is vital that the logs are stored undercover in a dry area, with good airflow around them to ensure that they don’t absorb moisture from the atmosphere.

Why burn logs?

Do your bit for the environment. Burning logs does produce carbon dioxide however, if a tree is planted in the place of the one used to source your logs the process becomes carbon neutral.

What size are the logs?

On average we process our logs to 8 - 10 inches long as we specialise in catering for log stoves or open fires. If you require a specific log size please call us and we will sort some out for you.

Will the logs be dry?

Yes, we will not sell you logs that contain more than 20% moisture content. (They generally contain less).

How long will our logs last?

This depends entirely on the desired heat and the frequency of use, however we can vouch that all our logs are kiln-dried hardwood and therefore will provide a greater heat output.

What type of woods do you use?

We use a mixture of the hardwoods, such as Maple, Beech, Ash, Oak, Birch and other hardwoods.

Why should you burn hardwood instead of softwood?

Burning seasoned hardwood has many benefits over softwoods. Firstly Hardwood burns longer than softwood due to hardwoods having a tighter grain. Secondly seasoned hardwood doesn’t spit, so it is better suited for open fires.

If you have any further questions or want to get in touch with us for any reason, you can do so by filling in the form on our Contact page or send an email through to info@emberfirewood.co.uk